CarGym (cargym.com) uses information we collect from you to process orders and to provide a secure online shopping experience. This notice explains what information we collect, how we protect it, and how we use it. CarGym ships worldwide and checkout supports all currencies.

How we protect your information

We use SSL encryption when you place an order. Information is encrypted in transit. Access to order and account data is limited to staff who need it to fulfill and support your order.

Cookies

Like most websites, we use cookies so the store can remember preferences and support checkout. Cookies are not used to store payment card numbers. You can disable cookies in your browser, but checkout may not work correctly without them.

Information we collect and how it is used

Customer service and email. When you contact us (including via forms or email), we use the details you provide only to respond to your enquiry and related order support. We do not sell your email address.

Order information. When you place an order we collect details needed to fulfill it — typically your name, shipping address, phone, email, and payment details processed by our payment providers. We use this information to process, ship, and communicate about your order. We do not share payment card numbers with unrelated third parties for marketing.

Site analytics. We may use aggregated, non-identifying statistics about traffic and site usage to improve the storefront. Aggregate reports do not identify you personally.

Marketing communications

On occasion CarGym may email you about significant site updates or offers that may interest you. You can opt out at any time by emailing sales@cargym.com with your name and the email address you used.

Data sharing

We share personal data only with service providers who help us operate the store and fulfill orders (for example payment processors, shipping carriers, and platform providers), and only as needed for those purposes — or when required by law. We do not sell customer lists for third-party marketing.

Your rights (Hong Kong PDPO)

Subject to the Personal Data (Privacy) Ordinance, you may request access to or correction of personal data we hold about you. Contact sales@cargym.com for privacy requests.

Contact / mailing address

CarGym
G/F, 19 Tai Yip Street
Kwun Tong, Kowloon
Hong Kong
Email: sales@cargym.com

Consent and updates

By using this website, you consent to the collection and use of information as described in this notice. Changes to this privacy notice will be posted on this page so you will be kept up to date. For shipping and returns, see our Shipping & Delivery and Refund & Return Policy pages.